Our standard delivery method is UPS Ground, for which we charge $9.50 for the first item and $4.50 for each additional item. Each item is shipped directly from the designer. We (and they!) promise to do everything possible to get your order out the door within 3 business days of order placement, pending credit card verification.
If your order is super urgent, email us at [email protected], and we will do our very best to arrange for expedited shipping. Additional shipping costs will, of course, apply.
At this time, we are only offering domestic shipping.
All returns must be received within 14 days of receipt of your delivery, unwashed, unworn, and including all original packaging and tags.
To get the return process started, send an email to [email protected] with your name, order number, and reason for the return. We’ll issue you an authorization number and give you a prepaid USPS shipping label to send back the return. All returns must be sent back to the designer directly, so wait for our handy-dandy (and free!) label! Within 5 business days of receiving your return, we’ll credit your credit card.
If you’re interested in an exchange, email [email protected] ,and we’ll see what we can do. If, fingers crossed, the item is in stock, we’ll send you a prepaid USPS shipping label to mail back the item and a link to pay shipping on the new guy.
Of a Kind has the right to deny credit for any returned goods that do not meet the requirements of our return policy, so please treat our pieces with lots of TLC!